Testimonials

BASEMENT WATERPROOFING CONTRACTOR REVIEWS

Mark M. in Hockessin, DE 10/26/17 

“So far so good. The work was done in a very professional manner. Only time will tell how well the improvements work.”
Project: Waterproof Inspection / Certification Service

Maryann H. in North Wales, PA 10/20/17 

“Waterproofing One did a great job. Steve came Thursday night to estimate the job and had it completed the next day. I could not ask for better service. Drywall needed to be patched, carpeting needed to be removed, and installation of foundation drains out front of our home were installed by two great workers. Work is guaranteed.”
Project: Waterproof a Basement or Foundation

Bill J. in Sellersville, PA 9/25/17 

“Professional and did a good job. Took care to keep dust down.”
Project: Repair a Concrete Foundation

Susan F. in Clifton Heights, PA 9/20/17

“The sales rep that came out for the estimate explained everything thoroughly, so I was prepared for the work to be done. The 3 guys that did the work were very nice, made sure they went over everything with me, cleaned up any messes before they left and worked really hard to make sure the job was done on time. I would definitely recommend this company!”
Project: Waterproof a Basement or Foundation

John K

“Joe and the team did a fantastic job!”

Bob B

“Excellent service, did a wonderful job!”

Gina K

“It has been over a year and not a drop of water in my basement. Great service.”

Paul B

“Always willing to go the extra step to assure customer’s satisfaction. A pleasure to deal with.”

Reviewer932

“First and foremost, I had a number of estimates done on a home that needed a complete restoration and rebuild to include having a French drain and an egress window installed due to the constant water damage and flooding. I spoke with Andy and Joe and quickly decided that this was the contractor that I would hire, they were not the cheapest, nor were they the most expensive but through all my conversations I quickly realized that they were the most experienced. They came into the home, completed the basement French drain in a quick, professional manner without ANY issues at all, I was very impressed from the start. As I began closing the deal on the basement, Andy and Joe explained to me that they also do remodeling and rebuilds of deteriorated homes from start to finish, I agreed to let them explain what they could do for me. I was walked around the home both inside and out and told percent better. Now the REAL test will be a hard rainstorm! Barbara Zimmer”

 

Virginia B

“Mine was an older, pre-WWII home. in which my husband & I had raised our family and lived for 46 years. However, we had a wet basement problem, which we addressed with a sump pump for many years. We never had anything close to flooding or even standing water but when we had heavy rains water slowly seeped in. Joe and his crew thoroughly cleaned my basement, washing down all surfaces, floor and walls, and allowing the basement to dry thoroughly for more than 24 hours. After completion of the waterproofing process, the crew painted the entire basement, walls and floor, with waterproof white paint. For the first time in many years our basement was truly clean and free of musty odors caused by water. I sold my home within the same year and I had no reservations about the work Joe had done . I would not hesitate to recommend Joe Soster. V. Burke Formerly of Kimberton, PA”

Reviewer009

“Waterproofing One was professional and did a terrific thorough job at a reasonable price. I would definitely use them again.”

Brian D

“Service was done years ago. Very happy with work that was completed”

Reviewer432

“great job” what the home needed and what they recommended, again, I realized right away that these 2 gentlemen knew exactly what they were talking about. The result…I am now living in this beautiful home that has been completely rebuilt from top to bottom from an absolutely great, professional and highly dependable and knowledgeable contractor that would 5 star recommend to anyone who is looking to have home improvements, French drain installation or whatever other home upgrades that are being considered. Thank you Andy, Joe and staff for everything that you’ve done for us, we will certainly be contacting you again in the future. Sincerely, Matt & Sharon”

Grady

“Reasonable price for outstanding work.”

Michael S

“Waterproofing One has solved our water in the basement problem, at least with the recent heavy rains. The leaf relief is working as advertised on our gutters and the extended downspouts have pulled the water away from the house. So far so good. Happy with the results. Thanks”

Kerry M

“Highly Recommend Waterproofing One, they did a Great job. We couldn’t be happier with the work and the end result. We should have done it sooner.”

Reviewer050

“I was totally pleased by the hard work this group showed. They knuckled down and did the job: within a reasonable time frame, professionally, and neatly. My basement looks 100

Reviewer742

“Job completed as promised. Has weathered quite a few storms and maintained dry condition at the house foundation.”

Hank M

“They did a great job and responded very quickly and professionally!!”

Reviewer739

“True professionals who explained everything in detail and fixed our water problem correctly the first time. They really take the time to be thorough in their explanation every step of the process.

Professional and competent

-Install or Replace Foundation Drains
Review by Neha P. in Philadelphia, PA

They made sure the carpets were protected, they put plastic up around the job so dust did not go through the house, very professional and did a great job.

-Waterproof a Basement or Foundation
Review by Catherine D. in Aston, PA

Professional and competent.

Review by Neha P. in Philadelphia, PA
Install or Replace Foundation Drains

After not having any problems at all with my finished basement for the first 6 years since we bought the house, I suddenly found myself with a drenched carpet and saturated drywall in one corner of the basement following several consecutive heavy downpours this summer. I went with Waterproofing One after getting opinions and estimates from several other competitors. I decided to go with them not only because their price was the most reasonable of the quotes I received but also because of the overall feel I got from them when they came to give the estimate. I was impressed with their knowledge of the issue and their proposed solution (interior French drain with pump) and also because it was provided without the sales pressure tactics or other BS employed by many of their competitors. When they did the work the technicians were thorough efficient and friendly. They provided a full explanation of exactly what they were going to do and how they were going to do it. They set up a containment area keeping the rest of the basement free of dust. They completed the work on time and cleaned up everything when they were done. I had a somewhat unusual request in that I wanted to use a new credit card which would allow me to get 50K bonus frequent flyer miles if I paid for the work using that card. The problem was the card hadn’t arrived in the mail yet when they came to do the work – they worked with me on that as well. Following the completion I had an issue with some water still coming in from a location beyond the caption area of the drain system. They came right away and installed a window well and white capped an entire section of the foundation wall without additional charge. In other words they give a straight honest opinion of what you need to address your issue, give you a very fair price for the high quality of workmanship they provide and then they stand by their work. Beware of any salesman who gives you the feeling you’re talking to a used car salesman in your own house. Unfortunately based on my experience there are too many of them in this business. But you won’t get that feeling with Waterproofing One.

-King of Prussia
Ed L

Excellent service. One day to put in 75 feet of French drain. The guys hustled. Adam was great to work with. Highly recommend.

-Repair a Concrete Foundation
Review by Kevin C. in Havertown, PA

Waterproofing One did a great job. Steve came Thursday night to estimate the job and had it completed the next day. I could not ask for better service. Drywall needed to be patched, carpeting needed to be removed, and installation of foundation drains out front of our home were installed by two great workers. Work is guaranteed.

-Waterproof a Basement or Foundation
Maryann H. in North Wales, PA

I am very happy with the work that was done and would recommend them to anyone.

-Waterproof a Basement or Foundation
Eileen F. in Wilmington, DE

“Words cannot express our satisfaction with you personally, as well as your workers. The “total” effort to waterproof our home was magnificent! Please allow us to reference you to anyone!”

  • Your good character was evident the moment we met you, You were also courteous and professional in your conversations with us.
  • You communicated with us via email, phone, U.S. Mail, and home visits, as promised.
  • Your BBB rating was excellent.
  • You analyzed all aspects of the water problem: the roof, gutters, terrain, foundations, flooring, etc.
  • You spent many man hours doing physical inspections, and drilling, before submitting the proposal – you wanted to be accurate, and we appreciate that.
  • Your being bilingual helped to avoid any misunderstanding with your workers.
  • You worked hard, and asked nothing of your employees that you wouldn’t do yourself.
  • You worked long hours, including on the weekend.
  • Your being trustworthy – (a large crew in an empty home for 2 days) – was a great comfort to us.
  • You and your team showed attention to keeping our home clean in the work area and access points. Several tons of debris and supplies moved in and out (up and down stairs) during the repair process. Your team used: drop clothes, an air scrubber, plastic door covers, vacuum, wipes, etc.
  • You presented us a very, very, fair price.
  • You adjusted the schedule and minimum price very fairly for unforeseen problems.
  • We look forward to you scheduling us for the cleaning of the exterior of our gutters.

Ralph & Marti Engle

West Chester, PA

Thanks for your excellent work. I know you are a man of your word and will finish the EZ Breath installation once the sheetrock is done. I did not see the need to hold the $100 as you suggested. I look forward to hearing from you soon about the estimate for re-finishing the sheetrock, and the estimate for laying down the vinyl flooring. Thanks again!

Behzad Pavri

Joe Soster and his crew installed a basement waterproofing system and a sump pump in my home. The quality of work was simply awesome; the crew respected our home, worked hard, and produced a great final product. The price was very reasonable. I am very satisfied!

Mark Moore

I wish to thank you and your men for an excellent job!

Dottie Alberto

Thank you and your crew for working on the various parts of my house. You’ve helped me out in more ways than you could know, taking away much of the burden. I’m appreciative of the fact that you billed my only for the men’s time on the last day.
Susan May

We are very thankful to Joe Soster for fixing our basement water problems. Joe assessed the problems and created an out-of-the-box solution that worked perfectly for our unique needs. He and his team went above and beyond by fixing downspout issues outside of our house. Joe was professional, thorough and worked within our tight budget and time constraints.

Amy Kaminsky

Waterproofing One did an amazing job installing a French drain, water well, removing an old sump pump that wasn’t to code and installing a new one. Every time it would rain we would have water in our basement. After Waterproofing One came out we never saw water! We’ve had some extremely intense rain the past few months and not one drop of water in the basement! They were professional, reasonably priced, and were done in one day.

– Waterproof a Basement or Foundation
Review A homeowner in Wilmington, DE

Very reasonable pricing. Good workman ship

– Repair a Concrete Foundation
David T. in Downingtown, PA

The project was top notch. Not only did they consistently show up on time, but they finished the project early. Final project turned out great!

– Repair a Concrete Foundation
A homeowner in Phoenixville, PA

Joe and his crew did a great job waterproofing our basement. Before Joe and his crew waterproofed our basement, the basement was damp, smelly, and was prone to standing water. Joe and his crew removed all water damaged interior walls, put a French drain around the perimeter of the basement, installed a Sump pump, install new downspouts, cleaned and graveled all the window wells. He and his crew did all this work in about three days. The best part of the work that Joe and his crew did is that the basement is now DRY. Even after several heavy rain storms, the basement is dry. I recommend Joe and his crew for anyone who has a basement that is damp musty, and prone to standing water. They will get the work done quickly and when they’re finished the basement will be dry. Thank you, Joe, for your great work and your reasonable price.

– Waterproof Inspection / Certification Service
Larry F. in Gap, PA

We had our basement waterproofed (drainage system and walls). We also had glass block windows installed. They look great. Couldn’t be happier with their work. Would definitely recommend them.

– Waterproof Inspection / Certification Service
Richard C. in Phoenixville, PA

Waterproof a basement. professional,clean,timely,pleasant workers. We quite happy with the work.

– Waterproof Inspection / Certification Service
a homeowner in Exton, PA

They did a great job, showed up when they were supposed to and delivered as promised, I would recommend these guys.

– Coat Concrete Floors with Epoxy or Hybrid Polymer
Tim C. in Downingtown, PA

They had to return to complete the job. I couldn’t wait til it rained so I could see if everything was done correctly. It was and my basement is still dry, not musty or moldy or anything. I am quite happy with the work.

– Waterproof a Basement or Foundation
Eleanor M. in Drexel Hill, PA

Extremely clean; timely, pleasant workers. Andy (spvr) was helpful and Javier (installer) was hard worker with good alternative ideas for repairing the water leaks into the bsmt.

– Waterproof a Basement or Foundation
Michael W. in Broomall, PA

The showed up the first day on time and explained what was going to happen. The used plastic tarp to protect the first floor of the house from dirt and dust, put tarp down on the floor to protect the hardwood floors. They removed stone and dirt from the basement, laid a new footer and concrete block wall. Then filled in with concrete and smoothed over. The repaired the other two walls, filled in the floor with gravel. Also, removed old insulation, replaced it with new and installed a moisture barrier. These guys were professional, knew exactly what they were doing, protected the house from dust/dirt, cleaned up every day before they left. The job they did was physically demanding, as they had to cart materials in and out of the house by bucket, as there was no outside entry into the basement. I would HIGHLY recommend them.

– Repair a Concrete Foundation
John S. in Spring City, PA

They went beyond what they said they would do. Always on time and cleaned up afterwards. No more water in the basement!

– Waterproof a Basement or Foundation
Kathleen N. in Exton, PA

From the first phone call to the completed project was about two weeks. None of the other estimates came close. They always showed up on time and cleaned up before they left. We have no basement entry, so all work had to go through our living room to get to the basement, but they kept it clean. Best of all, no water in our basement any longer, even after a few soaking rains. Very easy to work with and you have direct contact with the contractor, not with an office. Good experience.

– Waterproof Inspection / Certification Service
Steven J. in Malvern, PA

The project was top notch. Not only did they consistently show up on time, but they finished the project early! Final project turned out great! Never had a better experience with a contractor. Work with us and our budget to get the job done.

– Waterproof Inspection / Certification Service
Kathy F. in Norristown, PA

They did a terrific job and some of the worksite was left dusty, but what counted is what they did about it… they came back and made it right and re cleaned the entire space in my basement. I am also having them do my gutters. They came back on the weekend to re-seal my window and just nice to see a local company in the area do good work and care about their customers’ satisfaction.

– Broomfield, CO
Bryn P.

Joe Soster & Co. never disappoint. I have worked with Joe, Andy and the crew on numerous jobs and my clients are always pleased. They do what they commit to even when the unexpected occurs. And their craftsmanship and price are excellent and back it up with a lifetime warranty! I highly recommend Waterproofing One to anyone looking to get it done right.

– Swarthmore, PA . Mike Reyman, Realtor
Mike R.

They are caring and pay attention to detail.
They installed my exterior french drain and I will be using them for my siding and gutters.

– Lafayette Hill, PA
Joel W.

Waterproofing One is by far the most reasonably priced and cost-effective solution in the marketplace. I have always taken such matters very seriously and have put all of my needs out for bid, but i have found Waterproofing One to be the most qualified bidder each time. I have used them for several of my properties, and have recommended them to many family members and friends. I have used them for basement perimeter drain system, exterior foundation waterproofing and drainage, as well as for mold remediation services. Joe Soster and his team are very hard working and are extremely thorough.

– Mr Handyman

Joe and the team did a great job! They did the entire job quickly and stuck to the time frame we agreed to in advance. The workers were as clean as possible considering the extent of the work they preformed. I strongly recommend them based on there cost competitive estimate and the quality of workmanship.

– John Kasper

Everyone was on time, cleaned up afterwards and responds quickly with any questions i called them about. They are very nice. They explained clearly what they were going to do. I would recommend them. I had my french drain fixed, new sump pump, dry put up and a air purifier put in.

– Kathy minutola

First and foremost, I had a number of estimates done on a home that needed a complete restoration and rebuild to include having a french drain and an egress window installed due to the constant water damage and flooding. I spoke with Andy and Joe and quickly decided that this was the contractor that I would hire, they were not the cheapest, nor were they the most expensive but through all my conversations with a host of other contractors I quickly realized that they were the most experienced. They came into the home, completed the basement french drain in a quick, professional manner without ANY issues at all, I was very impressed from the start. As I began closing the deal on the basement, Andy and Joe explained to me that they also do remodeling and rebuilds of deteriorated homes from start to finish, Again, I had other general contractors lined up but agreed to let them explain what they could do for me. We walked around the home both inside and out and was told what the home needed and what they recommended, again, I realized right away that these 2 gentlemen knew exactly what they were talking about. The result…I am now living in a beautiful home that has been completely rebuilt from top to bottom from an absolutely great, professional, highly dependable and knowledgeable contractor that I would give a 5 star recommendation to anyone who is looking to have home improvements, French drain installation or whatever other home upgrades that are being considered. Thank you Andy, Joe and staff for everything that you’ve done for us, we will certainly be contacting you again in the future.

– Matthew Mendenhall

Great job, very pleased with results. Competitive pricing, good value.

– JoAnn Bigley

Extremely happy with the results. It has been over a year and not a drop of water in my basement.

– Gina Klepadlo

What an absolutely pleasant experience it was dealing with Joe and his crew. I woke up to an absolute nightmare in my basement. I called Waterproofing One and was greeted by Joe. I explained to him how I was having a terrible morning and I awoke to an inch or so of water in my basement and I had active water still coming in. Joe rushed over and gave me an incredibly fair price. He provided many different solutions and even had another one of his workers stop over right away to offer alternatives. He was flexible enough to also provide his services within 2 days of offering the quote. Better yet, they also were able to complete the job in one WHOLE DAY!

When Joe arrived with his team the day of the job he brought with him two other managers of the business to provide insight on the job they were doing and also providing me with a guarantee. They were so friendly and Joe even stopped by multiple times that day to check on the work progress. During the day I stopped down in the basement to check on the work as well and they really had the friendliest guys. They were prompt, clean, and extremely friendly. So far it has been a week since the basement was waterproofed and there has not been a drop of water since. Joe I sincerely Thank You for you and your team. I will recommend you and your company to everyone that is faced with the dreaded “wet basement.”

– Jeffrey Zomorrodian

Waterproofing One did an excellent job for me. I am a Realtor and had several estimates to review. Their price was the best and they went over and above for me. Highly recommend!!

– Janet Colantonio

Fair price, even when we found the need for a little extra work after contract was signed. Fast service, quality work, very clean.

– Brian Welsh

I found Waterproofing One very professional and effective. They were timely, clean, and cost effective. I am so glad my friend recommended them to me.

– Vered Nohi

Extremely happy with the service received. I hadn’t moved to the area where they were doing the work yet so they did a lot of phone calls and pictures to put my mind at ease.

– Jason Galka

I live in an older twin brick house. The one basement wall in the back, made of field stone and mortar collapsed. Waterproofing One came in and did a fantastic job. Since we had no outside exit to the basement, they had to go thru the kitchen and down the cellar steps to the back section of the basement. They repaired the wall with additional block and rebar and finished it off nicely. And they took the old insulation out of the rafters to the kitchen floor and put a moisture barrier up. The placed plastic up in the house where dirt and dust might get out of their walk way, which absolutely thrilled my wife.


They did a great job, were extremely courteous and the price was fair. Work took a little less than five days.
I would HIGHLY recommend them.

– John Stubanas

Excellent work by knowledgeable staff. Joe, Andy, and company did an excellent job in my crawl space in regards to securing the foundation and installing a EZ breath to provide proper ventilation. I highly recommend them for any basement related foundation or waterproofing work!!!

– Jeff

Andy and his crew Dug a French Drain around my house, installed a Sump Pump in my Basement and removed the carpet from the Basement floor.


Then they painted an Epoxy Coating to my basement floor. My wife and I were very pleased with ALL their work, we would and have recommended the company highly.


Best news… after years of our basement leaking with heavy rains. We have no leaks at all now.
Very Happy!

– Kerry Moleski

Joseph Soster and his team work hard to make sure the job is done right. We have used his company twice for different projects related to water issues in our basement and are very pleased with the work they have done both times.

– Haden Davis

My wife and I recently purchased a home with an interior basement waterproofing system from Waterproofing One. During a heavy snow melt, a significant quantity of water entered one of our contained crawl spaces. The homeowner was gracious enough to supply us with Joe’s contact info. He came out to the house within a couple hours (8:00 PM!) Joe waded through the water and fixed and realigned the float on a sump pump. Turns out, they did not install the pump as the homeowner believed it functioned properly. Joe did not charge for the visit! This kind of customer service is rare these days. Very classy! By the way, with all the downpours we’ve experienced over the past few months not a single drop of water has made it into the basement! Highly recommend this outfit!

– Lewis Wetzel

Wonderful experience, dedicated staff. Would love to refer their services to friends and family.

– Kewal Chawla

We recently had our basement waterproofed (drainage system and
walls). They did a great job. Showed up on time and left the basement
spotless when finished. We also had glass block windows installed
and they look great. We would definitely recommend them.

– Richard Calvanese

Had issue just prior to closing on my home….they came out the day I called them and took care of the problem.


Closing stayed on schedule and both myself and new home owner are totally happy.

– Elena Chacho

Knowledgeable, friendly, competent crew who accomplished very high standard of workmanship. I’m an engineer, and an inspector, and watched the work carefully…they performed without prompting.

– Dwain Thomas

Great company Fair priced excellent work

– Pat D

They described exactly what they were going to do beforehand, they were on time for their appointment, they worked very efficiently, and they cleaned up afterwards. I have nothing but good things to say about this company.

– Linda Heller

My daughter recently moved into a home with severe basement water issues. Since she is a single parent, I volunteered to find her a contractor that could resolve her dilemma. In all I contacted/ interviewed seven firms and requested bids on solving the problem. There were various approaches and methods proposed. Some ideas were plausible, some outlandish and downright expensive.


In the final analysis I chose Waterproofing One. Not only was their quote reasonable but all that they suggested was obviously founded on years of experience. They presented pictures of passed jobs, charts and testimonials from previous satisfied customers. There was no high pressure as I experienced with some others offerors. All the steps they outlined were explained in detail and to my satisfaction. The many questions I asked were all answered.
When the day came to perform the work, they were punctual. The work crew took great pains to assure the house was keep clean. The men were courteous and hard working. I spent much time watching them work and I was pleasantly satisfied at their devotion to detail, taking every effort to assure a quality outcome.


I must admit in my 30 some years of contracting supervision, Waterproofing One performed to the letter of their contract and more. Without exception each person seemed conscious of maintaining their reputation and they outperformed. In all we were extremely pleased and satisfied in all aspects of our experience. There is no hesitancy in my recommending them. From my experience I am certain the job will be done right.

– Paul Bellino

West Chester, PA
This past week we experienced torrential rains along with melting snow and the basement was dry. The labors of Waterproofing One were more than successful under extreme circumstances.

– Paul B

Had window taps installed in my window well below grade that were filling up with water from water table. The window well taps were piped into my existing weep system in basement which solved the problem.

– Brian Drager

The company did a very good job of repairing badly deteriorated basement walls and waterproofing the basement.

– Jim Murphy

Excellent service

– Dan Rivardo

OUR ACCREDITATIONS

Email Address:

info@waterproofingone.com

Call Us Now:

(800) 508-4144

Waterproofing One

4093 Hollow Rd
Phoenixville, PA 19460

Serving Pennsylvania, New Jersey and Delaware

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