We bought our home a couple of years ago knowing that we'd eventually need to address moisture issues in the basement. There was a sump pump but no system in place to direct water there and as a result, substantial mold and moisture issues throughout the space.

Recently the issue has gotten worse and we reached out to several companies for estimates. Joe and Waterproofing One were extremely responsive, arriving and providing a quote almost immediately after we called. Their estimate was budget friendly and allowed us to address all of the parts that needed fixing, not just the drains, and Joe was very transparent, walking us through what everything entailed.

After signing the contract, a crew was out the following Monday and got straight to work. Throughout the process, they were considerate, communicative, and checked in regularly. They have also been very flexible and helpful as we address a secondary issue with the plumbing, working around that part of the basement and agreeing to come back and repair it later when the plumber is done.

Overall, we've been very happy with our experience with Waterproofing One. It's only been a few days, but so far, so dry, and it's been raining plenty.