Our 1960-built house has a 650 SF dirt crawlspace that takes in a lot of water, and it was time to address it. A co-worker had recommended Waterproofing One after having had a good experience with them in 2020.

Frank came on-site on 12/16/23 and walked us through his recommendations. He was not overly pushy to upsell given we had shared that we don't plan to be in this house long-term, but feel we owe the next owners a decent solution. He shared a detailed estimate on 12/18/23 which included a French drain, sump pump, battery back-up, carbon fiber straps to fix foundation cracks, pointing and stucco for exterior cracks, and re-routing of gutter downspout discharges. We had some questions which he was quick to answer throughout the week, and we committed to using Waterproofing One on 12/22/23. We scheduled for 12/27/23, and the crew arrived at around 9:00 AM.

The crew on the first day were very polite and thorough. The only unexpected issue was that it would not be a one-day job as the conditions outside were too wet for the exterior work. Once they had completed the interior work, they walked me through what they had done, and showed me how the sump pump and battery back-up works. They were very thorough in cleaning up the site - you wouldn't know that such extensive work had been done by the way my property looked once they left.

The exterior crew arrived unexpectedly (but thankfully) the next morning around 7:45 AM. Again, they did a nice job and cleaned up after themselves before leaving around mid-afternoon. The color matching on the stucco and pointing was not perfect, but good enough I suppose.

All in all, it was a good experience working with Waterproofing One. They were fast, thorough, clean, and reasonably priced. I would recommend having them quote any interior/exterior waterproofing jobs.